Privacy Policy

1. Overview

Abdul Wahid Real Estate Content Service ("we", "us", "our") provides real estate social media content, advertising creative, and Facebook & Instagram lead-generation campaign support for US real estate professionals. This Privacy Policy describes how we handle personal information that we collect through our website at https://luxurygole.com/ and through direct communication with prospective and current clients.

By using our website or contacting us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website or submit information to us.

2. Information We Collect

We collect information you voluntarily provide to us, and limited technical information that is generated automatically when you visit the website.

Information you provide directly

When you contact us through our inquiry form, by WhatsApp, or by other means, you may provide:

• Your name
• Business or brokerage name
• Email address
• Phone or WhatsApp number
• City and state
• Package interest
• Estimated advertising budget
• Message content and any additional information you choose to share

When you become a client, you may also provide property information, brand assets, images, and other materials that we need to prepare content and campaigns. You are responsible for ensuring you have the rights to any materials you provide.

Information collected automatically

Our website may automatically receive limited technical information from your browser, such as:

• IP address
• Browser type and version
• Device type
• Approximate location (country or region level)
• Pages visited and referring URLs
• Date and time of visits

This information is used for basic website operation, security, and analytics, and to help us understand how visitors use the site.

3. How We Use Information

We use the information we collect for the following purposes:

• To respond to your inquiry and communicate with you about our services
• To prepare a package recommendation or custom scope based on your requirements
• To deliver the services you have agreed to receive
• To prepare content and advertising creative for your campaigns
• To provide reporting on campaign and content activity within the agreed scope
• To improve the website and our services
• To maintain basic business records and comply with legal obligations
• To prevent fraud, spam, and abuse of the website or form

We do not sell your personal information. We do not use your personal information for unrelated marketing without your consent.

4. Legal Basis for Processing

Depending on your location, we process your information on one or more of the following legal bases:

• Your consent, when you submit an inquiry form or message
• Performance of a contract, when we deliver agreed services to you
• Legitimate interests, such as responding to business inquiries, preventing fraud, and improving our services
• Legal obligations, where applicable

5. Cookies and Tracking

Our website may use a small number of cookies or similar technologies to support basic functions and analyze site traffic. These may include:

• Essential cookies — required for the website to function properly
• Analytics cookies — used to understand how visitors use the site (for example, via a third-party analytics provider)
• Preference cookies — used to remember basic preferences

You can control cookies through your browser settings. Disabling cookies may affect how parts of the website function. We do not currently respond to browser "Do Not Track" signals, because there is no industry-standard approach for handling them at this time.

6. Third-Party Services and Links

Our website uses a small number of third-party services to operate and display content. These may include:

• Google Fonts — for typography
• Unsplash — for copyright-free imagery used on the site
• WhatsApp — for direct messaging via the WhatsApp links on the site
• Analytics tools — if enabled, to understand website usage

When you click a WhatsApp link, you leave our website and interact with WhatsApp under its own terms and privacy policy. We encourage you to review the privacy policies of any third-party service you use.

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites.

7. Advertising and Campaign Data

As part of our services, we may help set up or support Facebook and Instagram advertising campaigns on behalf of clients. This can involve working with advertising account information, campaign settings, and audience targeting options, according to the access the client chooses to provide.

Any leads generated through a client's campaigns are delivered to the client according to the agreed campaign setup. We do not sell or share leads with unrelated third parties.

Clients are responsible for complying with all applicable advertising platform policies and applicable laws, including any special requirements for housing and real estate advertising.

8. How We Share Information

We do not sell your personal information. We may share information only in the following limited situations:

• With service providers who help us operate the website or deliver our services, under appropriate confidentiality obligations
• With advertising platforms when necessary to set up or support a campaign on your behalf, and only with the access you provide
• When required by law, legal process, or a valid government request
• To protect the rights, property, or safety of our business, our clients, or others
• In connection with a business transfer, such as a merger or acquisition, where information may be transferred as part of the business assets

9. Data Retention

We retain personal information for as long as it is reasonably necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

Inquiry messages are typically retained for as long as needed to respond and to maintain basic business records. Client project information is retained according to the length of the working relationship and any applicable legal or accounting requirements.

10. Data Security

We take reasonable measures to protect the information we hold, including limiting access to information and using reputable service providers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Depending on your location, you may have some or all of the following rights regarding your personal information:

• The right to request access to the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to legal limitations
• The right to object to or restrict certain processing
• The right to withdraw consent where processing is based on consent
• The right to request a copy of your information in a portable format
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the contact details in section 16. We will respond within a reasonable time.

12. California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your rights.

We do not sell your personal information. To exercise your rights, please contact us using the details in section 16. We may need to verify your identity before responding.

13. Children's Privacy

Our services are intended for adults — real estate agents, brokers, and business owners. We do not knowingly collect personal information from children under the age of 13 (or under 16 where applicable). If you believe we have collected information from a child, please contact us so we can take appropriate action.

14. International Visitors

Our primary audience is US real estate professionals. If you access the website from outside the United States, you understand that your information may be transferred to and processed in the United States or other countries where our service providers operate. By using the website, you consent to this transfer.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we update the policy, we will revise the "Last updated" date at the top of the page. We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, you can reach us at:

• WhatsApp: +91 9636667131
• Inquiry form: https://luxurygole.com/contact.php

Business name: Abdul Wahid Real Estate Content Service