Privacy Policy

Last updated: January 2025

LuxuryGole ("we," "our," or "us") operates the website https://luxurygole.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our social media post design services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Business Name: LuxuryGole
Founder: Wasim Akram
Website: https://luxurygole.com
Email: Contact@Luxurygole.com
WhatsApp: +91 9602326674
Serving clients in: USA, UK, Canada, Australia

2. Information We Collect

2.1 Information You Provide to Us

• Name and email address when you fill out our contact form
• Brand or company name
• Country of residence
• Project details, design briefs, and brand assets you share with us
• Payment information (processed securely by third-party payment providers)
• Communication via WhatsApp or email

2.2 Information Collected Automatically

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on our website
• Referring website or source
• Cookie data (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Deliver the design services you request
• Process payments and issue invoices in USD
• Communicate about your project status, revisions, and delivery
• Improve our website, services, and customer experience
• Send occasional service updates (only if you opt in)
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the UK, EU, or another jurisdiction with data protection laws, we process your data based on:

• Contract: To deliver the services you hire us for
• Consent: When you voluntarily submit information or opt in to communications
• Legitimate interest: To improve our services and prevent fraud
• Legal obligation: To comply with applicable laws

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with:

• Payment processors (e.g., PayPal, bank transfer) to process payments in USD
• Email and communication tools to manage client correspondence
• Analytics providers to understand website usage
• Legal authorities if required by law or to protect our rights

All third parties are required to handle your data in compliance with applicable privacy laws.

6. International Data Transfers

LuxuryGole serves clients in the USA, UK, Canada, and Australia. Your data may be transferred to and processed in countries outside your own. We take reasonable steps to ensure your data is protected according to this Privacy Policy and applicable laws.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Project files and communications are typically retained for up to 24 months after project completion.

8. Your Rights

Depending on your location (especially if you are in the USA, UK, Canada, or Australia), you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at Contact@Luxurygole.com. We will respond within 30 days.

9. Cookies

We use cookies and similar technologies to improve your browsing experience and analyze site traffic. For full details, please see our Cookie Policy.

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it.

12. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, PayPal). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Continued use of our website after changes means you accept the updated policy.

14. Contact Us